Webhow to report a service issue. You can report an issue by going to the xfinity status center. If two or more of your services are offline, you'll see a banner alerting you at the. Webhow to report a downed wire if i'm not a customer? Asking on behalf of my place of business. We've had a downed wire touching our building for about two months. Any suggestions how to report it but avoid the report getting mixed up with my xfinity account? Websep 23, 2021 · we can absolutely…